Simplifying the complex
eBay
eBay had a problem. Like other surviving 90s internet giants, their growth outpaced their ability to stay on top of the user experience. They're passionately interested in changing all that. As a start, they hired us to troll and then visualize their network, resulting in the largest visual display I've ever worked on: a 5.5 meter (18') poster that shows magnitude, relationship, customer satisfaction, editorial, broken experiences, and opportunities for quick fixes.